Payment, Rescheduling and Cancellation
For private lessons, classes and ensembles.
Payment and Cancellation Policy
Subscription Payments
For Private Lessons and Ensembles
Payments for our private lessons, Pop Percussion Ensemble, Creative Music Ensemble, and Concert Percussion Ensemble will be enrolled in subscription payments. Our subscription payments will be scheduled through our payment and scheduling system, Fons. Enrolling in automatic payments guarantees your weekly recurring lesson or ensemble appointment. We have designed our pricing so the subscription payments can stay fixed in the event of holidays and inter-quarter breaks. Canceling subscription payments can be done at any time before the beginning of the month. Canceling is as easy as reaching out to us and letting us know that you would like to cancel your monthly payment.
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Packages
Year-Round Classes and Summer Session
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Payments for our percussion classes (Tiny Drummers, Rhythm Makers, Sound Explorers, Beat Keepers, and Adult Classes), summer music lessons, and summer ensembles will be offered as packages. Packages give our students the flexibility to set their schedule and choose which classes to attend during the package period.
Cancellation
Lesson Cancellation
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Any lesson missed by the student will have the option to be rescheduled if 48 hour's notice is given before the cancellation. Make-up lessons can be requested through Fons or scheduled into the make-up week at the end of the quarter. Missed lessons will not be refunded.
Ensemble Cancellation
Any ensemble rehearsal missed by the student will not have the option to be rescheduled. Missed ensemble rehearsals will not be refunded.
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Leaving SPW​
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Canceling a class or lesson subscription can be done at any time before the beginning of the month. Canceling is as easy as reaching out to us and letting us know that you would like to cancel your monthly class payment. We are happy to refund any class or lesson payments that are a result of necessary removal from our programs that occur mid-month.
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